CompTIA

Comprehensive Computer Technician (CompTIA A+ 1001/1002)

From hardware to security, this CompTIA A+ 1001/1002 course makes sure you don’t just fix problems…you prevent them.

(220-1001-220-1002) / ISBN : 978-1-64459-042-3
Lessons
Lab
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About This Course

Enroll in our CompTIA A+ 1001/1002 certification training that turns you into the tech expert companies trust.  

In this course, dive into motherboards, CPUs, power supplies, and memory, then tackle networking, security, and troubleshooting like a pro. Learn how to install hardware, configure operating systems, secure devices, and even set up SOHO networks. 

From basic PC builds to advanced virtualization, you’ll get hands-on with labs that mimic actual tech scenarios, so you can stop Googling fixes and start solving problems with confidence.

Skills You’ll Get

  • Hardware Installation & Troubleshooting: Assemble, upgrade, and repair PC components like motherboards, CPUs, RAM, and storage devices.
  • Operating System Configuration & Management: Install, optimize, and troubleshoot Windows and non-Windows OS, including command-line tools and scripting.
  • Network Setup & Security: Configure wired/wireless networks, implement security protocols, and manage SOHO router settings.
  • Device & Data Security: Apply encryption, malware protection, and access controls to secure workstations and mobile devices.
  • IT Operational Best Practices: Follow safety protocols, perform backups, and apply professional troubleshooting methodologies.
Download Course Outline

1

Troubleshooting

  • Module A: Troubleshooting theory
  • Module B: Safety
  • Module C: Professionalism
  • Summary
2

Motherboards and CPUs

  • Module A: Motherboards
  • Module B: CPUs
  • Summary
3

Computer power supplies

  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting
  • Summary
4

Memory

  • Module A: Read-only memory
  • Module B: Random access memory
  • Summary
5

Computer expansion

  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables
  • Summary
6

Physical storage

  • Module A: Disk drives
  • Module B: RAID storage
  • Module C: Optical drives
  • Module D: Other storage methods
  • Summary
7

Input-output devices

  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices
  • Summary
8

Display Devices

  • Module A: Display technologies
  • Module B: Display management
  • Summary
9

Operating systems

  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
10

Windows management

  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting
  • Summary
11

Network basics

  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections
  • Summary
12

Network cables and connectors

  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media
  • Summary
13

Network protocols

  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols
  • Summary
14

Wireless networking

  • Module A: Wireless technology
  • Module B: Wi-Fi standards
  • Summary
15

Windows networking

  • Module A: Network shares
  • Module B: Network connections
  • Module C: Connection troubleshooting
  • Summary
16

Virtualization and cloud computing

  • Module A: Virtualization
  • Module B: Cloud computing
  • Summary
17

Mobile devices

  • Module A: Mobile device types
  • Module B: Mobile device configuration
  • Module C: Mobile device troubleshooting
  • Summary
18

Security principles

  • Module A: Threats and vulnerabilities
  • Module B: Security controls
  • Summary
19

Security technologies

  • Module A: Operating system security
  • Module B: Security hardware and software
  • Summary
20

Securing devices and data

  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting
  • Summary
21

SOHO network configuration

  • Module A: SOHO router features
  • Module B: Network security
  • Summary
22

Printers and multi-function print devices

  • Module A: Printer technologies
  • Module B: Printer installation and maintenance
  • Module C: Printer troubleshooting
  • Summary
23

Custom computers

  • Module A: Custom computer considerations
  • Summary
24

Operational procedures

  • Module A: IT operations
  • Module B: Environmental factors
  • Module C: Incident response
  • Module D: Backup and recovery
  • Summary
A

Appendix A

  • Exam Objective
B

Appendix B

  • 3D Objects
C

Appendix B

  • 3D Objects

1

Motherboards and CPUs

  • TESTING 1
  • Installing Motherboard Components
  • Installing a PCI Sound Card
  • Identifying a PCI-Bus Slot
  • Assembling Computer Components
  • Installing an Optical Drive and a PCI Sound Card
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Providing Cooling and Ventilation to a Motherboard
  • Identifying a CPU Socket
  • Installing a processor
2

Computer power supplies

  • Replacing the Power Supply
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
3

Memory

  • Enabling a Device Driver
  • Disabling a Device Driver
  • Setting Up a Boot Device Priority
  • Enabling Hardware Virtualization
  • Accessing BIOS Setup in Windows 10
  • Viewing the Processor Information
  • Verifying RAM Usage
  • Installing Memory Modules
4

Computer expansion

  • Supplying Power to a SATA Drive
  • Installing Firewire Cards
  • Installing Expansion Cards on a Motherboard
  • Installing a NIC
  • Connecting a USB Printer to a Computer
  • Connecting the Hub with Different Devices Using USB Cables
5

Physical storage

  • Creating a Swap Partition
  • Connecting the Motherboard to the Internal Hard Drive
  • Inserting a CD on a Laptop
  • Copying Files to a Disc Using File Explorer
  • Inserting a Pen Drive into the USB Port
  • Removing a Pen Drive from a Computer
6

Input-output devices

  • Adding a Keyboard Layout
  • Configuring Mouse Settings
  • Connecting Speakers to a Computer
7

Display Devices

  • Configuring a Power Plan
  • Configuring the Screen Resolution Setting
  • Changing the Resolution Setting
8

Operating systems

  • Enabling BranchCache
  • Implementing EFS File Sharing
  • Displaying Windows Versions
  • Adding an MMC snap-in
  • Displaying Windows PowerShell snap-ins
  • Creating a Restore Point
  • Using Task View
  • Using Windows Event Viewer
  • Creating and Running a ps1 File
  • Executing the Basic Commands through a ps1 File
  • Creating Variables
  • Creating a Loop in PowerShell
  • Using Basic Linux Commands
  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
  • Converting a FAT32 Partition to NTFS
  • Managing NTFS Permissions
  • Disabling a Service
9

Windows management

  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring Windows Defender Firewall
  • Converting a Basic Disk to a Dynamic Disk
  • Setting Automatic Windows Update
  • Viewing the Status of a Disk
  • Mounting a Drive to a Folder
  • Editing a Drive Letter
  • Configuring Computer Management Services
  • Observing the Control Panel options in different views
  • Uninstalling a Program
  • Entering Commands at the Command-line
10

Network basics

  • Configuring VLANs
  • Configuring a Router
  • Configuring Port Security on an Access Port
  • Examining an Intrusion Detection Policy
  • Configuring SSH in a Router
  • Connecting Systems to the Internet Through a Firewall Router
  • Connecting a Router to the Laptop
11

Network cables and connectors

  • Connecting the Cable Modem to Access Internet
12

Network protocols

  • Configuring an IPv4 address
  • Configuring an IPv6 address
  • Installing a DHCP Server
  • Assigning Different Classes of IP Address
  • Connecting a Workstation to the LAN and Configuring IPv4 Properties
  • Scanning using Wireshark
13

Windows networking

  • Joining Workgroups or Domains
  • Changing Network Locations
  • Managing Offline Files
  • Sharing a Printer
  • Sharing Folders
  • Using the net Command
  • Creating a Dial-up Connection
  • Connecting to a Remote Computer using a Remote Desktop Connection
  • Creating a Remote Access VPN Connection
  • Configuring a Proxy Server
  • Using the nbtstat command
  • Using the netstat Command
  • Using the nslookup Command
  • Using the ping Command
  • Tracing Route Using Tracert
  • Resolving DNS Cache Records Issues
14

Virtualization and cloud computing

  • Installing Ubuntu
  • Installing Windows 10
  • Using OneDrive
  • Configuring OneDrive
15

Mobile devices

  • Removing an Account from Android
  • Configuring an Email in Android
  • Viewing the iOS Version of an iPhone
  • Setting Up a VPN in Android
  • Turning on Airplane Mode of an iPhone
  • Installing Laptop Components
16

Security principles

  • Reviewing the Top 10 OWASP Attacks
  • Conducting a DoS Attack using Smurf Attack
  • Performing a MITM Attack
  • Conducting IP Spoofing
  • Identifying Virus Threats
  • Using a Symmetric Encryption Algorithm
  • Using an Asymmetric Encryption Algorithm
17

Security technologies

  • Configuring an Audit Group Policy
  • Configuring an Account Password Policy
  • Stopping Permissions Inheritance
  • Propagating Permissions
  • Removing a Credential
18

Securing devices and data

  • Configuring Screensavers
  • Securing User Accounts
  • Creating a New User
  • Using BitLocker 
  • Disabling AutoPlay
  • Locking an iPhone with a Password
  • Using Windows Security
19

SOHO network configuration

  • Performing Network Address Translation (NAT)
  • Configuring a Wireless Access Point (WAP)
20

Printers and multi-function print devices

  • Inserting Ink Cartridges into a Printer
  • Installing a Printer
21

Operational procedures

  • Setting Up a Surge Protected Computer System
  • Using a UPS to Power the Computer Components and Ensure the Network Connectivity
  • Backing up Files
  • Restoring Files

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The CompTIA A+ 220-1001 and 220-1002 (Core 1 & Core 2) exams retired on October 20, 2022.

Current versions (as of 2025) are 220-1201/1202, launched in March 2025.

The CompTIA A+ 1001 (Core 1) and 1002 (Core 2) exams are the two-part certification that validates foundational IT skills for technical support and IT operational roles.

Core 1 (1001) covers:

  • Hardware (motherboards, CPUs, RAM, storage)
  • Networking (cabling, protocols, Wi-Fi)
  • Mobile devices (smartphones, tablets)
  • Hardware & network troubleshooting

Core 2 (1002) covers:

  • Operating systems (Windows, Linux, macOS, ChromeOS)
  • Security (threats, encryption, authentication)
  • Software troubleshooting
  • Operational procedures (safety, documentation, scripting)

Passing both exams earns you the CompTIA A+ certification, a globally recognized credential for entry-level IT jobs.

Yes, the CompTIA A+ certification is worth it if you want to:

  • Start an IT career (help desk, tech support, field service)
  • Prove hands-on skills (hardware, OS, security, networking)
  • Meet job requirements (many employers require or prefer A+) 
  • Build a foundation for higher certs (Network+, Security+, CySA+)
  • Increase earning potential (certified techs often earn more than non-certified peers)

It’s especially valuable for beginners since it doesn’t require prior experience and is trusted by employers like Dell, HP, and Intel.

Become a Certified Technician

  Gain a solid foundation in IT support, covering hardware, software, networking, and troubleshooting techniques.

$419.99

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